Professional Business Travel Solutions

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Terms of Service

1. Acceptance of Terms

By accessing and using ProCred Travel services, you accept and agree to be bound by the terms and provision of this agreement.

2. Service Description

ProCred Travel provides professional business travel management services including but not limited to travel planning, booking assistance, cost optimization, and 24/7 support services.

3. User Responsibilities

Users are responsible for providing accurate information, maintaining confidentiality of account details, and complying with all applicable laws and regulations during travel.

4. Booking and Cancellation Policy

All bookings are subject to availability and third-party terms. Cancellation policies vary by service provider and will be clearly communicated at the time of booking.

5. Limitation of Liability

ProCred Travel acts as an intermediary and is not liable for services provided by third-party vendors including airlines, hotels, and transportation providers.

6. Privacy and Data Protection

We are committed to protecting your privacy and personal data in accordance with applicable data protection laws including GDPR.

7. Modifications

We reserve the right to modify these terms at any time. Users will be notified of significant changes via email or website notification.

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Privacy Policy

Data Collection and Use

We collect personal information necessary to provide our travel services, including contact details, travel preferences, and payment information. This data is used solely for service delivery and improvement.

GDPR Compliance

Under the General Data Protection Regulation (GDPR), you have the right to access, rectify, erase, restrict processing, and port your personal data. You may also object to processing and withdraw consent at any time.

Data Sharing

We share your information only with trusted partners necessary for service delivery (airlines, hotels, payment processors) and never sell your data to third parties for marketing purposes.

Data Security

We implement industry-standard security measures including encryption, secure servers, and regular security audits to protect your personal information.

Cookies and Tracking

Our website uses essential cookies for functionality and analytics cookies to improve our services. You can manage cookie preferences through your browser settings.

Contact for Privacy Matters

For any privacy-related questions or to exercise your rights, contact our Data Protection Officer at [email protected].

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Cookie Notice

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better browsing experience and improve our services.

Types of Cookies We Use

Essential Cookies: Necessary for the website to function properly, including security and accessibility features.

Analytics Cookies: Help us understand how visitors interact with our website to improve user experience.

Functional Cookies: Remember your preferences and settings to personalize your experience.

Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages, such as analytics providers. These are governed by the respective third parties' privacy policies.

Cookie Consent

By continuing to use our website, you consent to our use of cookies as described in this notice. You can withdraw consent at any time by adjusting your browser settings.